University of Iowa

CIBT Visa Services Contract Renewal 2019-2022

To: 
Deans, Directors, and Departmental Executive Officers
From: 
Downing A. Thomas, Associate Provost and Dean of International Programs
Date: 
February 25, 2019
Subject: 
CIBT Visa Services Contract Renewal 2019-2022

The Big Ten Alliance has renewed a contract with CIBT Visa Services to provide passport and visa services to the University of Iowa and other member institutions.  The agreement with CIBT provides several benefits to UI faculty, staff, and students requiring visas, passport renewals, or other travel document services. Advantages include:

  • A discount on service fees, and discounts on rush fees.
  • Global Reach, Local Expertise: 14 North American offices, 30 European and Asian offices
  • Dedicated Account Management
  • Live Customer Care 12 hours, Mon-Fri; e-support Sat-Sun.
  • Real time order tracking 24/7
  • Online database of the most up-to-date passport and visa requirements

Summary of account information:

Web portal for UI: http://www.cibtvisas.com/iowa (the CIBT Account Number for The University of Iowa is 102892)
Email: customerservice@cibt.com (email support provided 7 days/week)
Customer Care Team:  800-929-2428. Hours of Operation: Monday-Friday; 7:30 a.m. to 8:00 p.m. (Central)
Or contact UI Senior Purchasing Agent, Greg Snipes (335-0403).

Prior to applying for any visa, students planning international travel with assistance from UI International Programs should discuss their travel plans with advising staff to ensure a clear understanding of their travel documentation needs and how to pursue them.

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